At SW Heating and Sons Limited we take your personal data very seriously and this is handled in a safe and responsible way.

Please take the time to read through this privacy policy which outlines how and why your data is used. This is in accordance with the General Data Protection Regulation.

Our contact details:

Name: SW Heating and Sons Limited
Address: 4 The Finches, Thundersley, Benfleet, Essex, SS7 3LR
Phone Number: 07852 128577
E-mail: swheating@icloud.com

What type of information we have:

We currently collect and process the following information:

• Your Name
• Your address
• Your Mobile, Home or Business telephone number
• Your email address

How we get the information and why do we have it:

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• When you browse through our website and social media (swheatingandsons.co.uk)
• When making enquiries via our website and social media
• When leaving feedback/reviews on our website and social media Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: (a) We have a contractual obligation. (b) We have a legal obligation. (c) We have a legitimate interest.

What we do with the information we have:

We use the information that you have given us in order to:

• Answer any enquires made to us on the website or social media
• To contact you with updates and/or service reminders
• To reply to any feedback/reviews

How we store your information

Your information is securely stored on our electronic database. We will only keep your personal data for only as long as necessary so that we can provide you with our services. We will then electronically dispose of your information.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information.
• Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
• Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at swheating@icloud.com if you wish to make a request.